Report Outages to Con Edison

Date posted: February 1, 2021

  • REPORT OUTAGES
    • Customers can report power outages and check service restoration status at www.coned.com as well as on their mobile device via Con Edison App - or by calling 1-800-752-6633.

  • TEXT UPDATES
    • Register using the app here your cell phone: text REG to OUTAGE (688243) and follow the prompts.
      • You’ll need your account number and to confirm your zip code. To retrieve your account number, log in to My Account or check your bill.
      • On your smartphone? Select your operating system to enroll automatically, then enter your account number to complete your enrollment.
        • iOS
        • Android
    • Once you’re registered, you be able to:
      • Report a power problem by texting OUT to OUTAGE (688243)
      • Check the status of a problem by texting STATUS to OUTAGE (688243)
    • Please Note: text message frequency depends on the user. Message and data rates may apply. If you no longer wish to receive text notifications, text STOP to OUTAGE (688243).
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