FOR IMMEDIATE RELEASE
January 3, 2018
11:30 a.m.
CON EDISON PREPARED
FOR SNOW-WIND COMBO
Company Reminds Customers to Stay Safe
NEW YORK – Con Edison crews are prepared to respond to any outages or other service problems resulting from the combination of winds and snow forecast to hit the frigid New York area starting overnight.
The company reminds customers to stay away from downed power lines because they could be live and also to take other safety precautions.
The weather has the potential to affect both overhead and underground electrical delivery service. The snow and winds could knock down power lines. Then a mixture of road salt and melting snow will infiltrate manholes, possibly causing outages.
Crews will give priority to restoring service lines that will provide power to the most customers quickly, then restore smaller groups and individual customers who are without power.
Customers can report downed power lines, outages and check service restoration status at www.conEd.com or by calling 1-800-75-CONED (1-800-752-6633). When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power.
Customers who report outages will be called by Con Edison with their estimated restoration times as they become available.
Con Edison offers a number of mobile solutions so you can manage your accounts, report and check the status of an outage, learn energy-saving tips, and more. Text REG to OUTAGE (688243) to sign up for text notifications, and follow the prompts. You will need to enter your Con Edison account number to complete the registration process. Once you’ve registered, you will not need your account number to report or check the status of a power problem.
Or visit us here to stay on top of outages and power problems by signing up for text notifications.
Con Edison offers the following storm tips:
- • If you see downed electrical wires, do not go near them. Never attempt to move them or touch them with any object. Be mindful that downed wires can be hidden from view by snow, tree limbs, leaves or water.
- • Report downed wires to Con Edison and your local police department immediately. If a power line falls on your car while you’re in it, stay inside the vehicle and wait for emergency personnel.
- • If your power goes out, disconnect or turn off appliances that would otherwise turn on automatically when service is restored. If several appliances start up at once, the electric circuits may overload.
- • Make sure your flashlights and any battery-operated radios or televisions are working. Have a supply of extra batteries. Weather updates and news on electrical service can be heard on local radio and television stations.
- • For more storm tips and preparation, go to Con Edison storm safety.
Customers can follow Con Edison on Twitter or like us on Facebook for general outage updates, safety tips and storm preparation information.
In addition, the company is in close contact with the New York City Office of Emergency Management and the Westchester County Department of Emergency Services to coordinate storm response if needed.
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